Privacy Policy

1. Introduction

At ColabOcean ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By using ColabOcean, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly to us, including:

• Name, email address, and contact information
• Profile information and bio
• Social media account details and metrics
• Payment and billing information
• Business information for brand accounts
• Communications with us and other users

2.2 Usage Information

We automatically collect certain information about your use of our platform:

• Log data including IP address, browser type, and operating system
• Device information and unique device identifiers
• Usage patterns, page views, and navigation paths
• Campaign performance and engagement metrics
• Location information (with your consent)

2.3 Third-Party Information

We may receive information about you from third-party sources, including social media platforms when you connect your accounts, analytics providers, and public databases.

3. How We Use Your Information

We use the collected information for various purposes:

3.1 Service Provision

• Creating and managing your account
• Facilitating connections between brands and influencers
• Processing payments and transactions
• Providing customer support and resolving disputes
• Sending important notifications and updates

3.2 Platform Improvement

• Analyzing usage patterns to improve our services
• Developing new features and functionalities
• Personalizing your experience
• Conducting research and analytics

3.3 Communication and Marketing

• Sending promotional materials and newsletters (with consent)
• Notifying you about relevant opportunities
• Conducting surveys and gathering feedback

4. Information Sharing and Disclosure

4.1 With Other Users

Your profile information is visible to other users on the platform to facilitate connections. You can control the visibility of certain information through your privacy settings.

4.2 Service Providers

We may share your information with third-party service providers who assist us in operating our platform, including payment processors, analytics providers, and customer support tools.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Access and Control

You have the right to:

• Access and review your personal information
• Update or correct inaccurate information
• Delete your account and associated data
• Export your data in a portable format
• Restrict certain processing activities

6.2 Communication Preferences

You can opt out of promotional communications at any time by using the unsubscribe link in emails or updating your account settings. Essential service communications cannot be disabled.

6.3 Cookie Management

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Account information: 5 years for support purposes
• Transaction records: 7 years for tax and legal compliance
• Communication logs: 5 years for support purposes
• Analytics data: 5 years in aggregated, non-identifiable form

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information promptly.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. Types of cookies we use include:

• Essential cookies: Required for basic platform functionality
• Analytics cookies: Help us understand how you use our platform
• Preference cookies: Remember your settings and preferences
• Marketing cookies: Used for targeted advertising (with consent)

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes through email or platform notifications. Your continued use of our services after such modifications constitutes acceptance of the updated policy.